Frequently Asked Questions
I have designed my own logo or layout, what file type or format do I send to you?
- Not a problem, we just need the original file you saved it in. You may also send it to us in file format EPS or PDF. Keep in mind that original file is much better. Please include all pictures or items inserted into your design.
- Logo design charges are based on the complexity of the logo and if it is identified as a logo. We will letyou know accordingly the charges for logo design. Simple text may not be a logo therefore may not require a logo setup fee.
- Layout and design fees are charged according to the complexity of the design. We will discuss layout and design charges before we begin your project.
- Sorry, but we are not able to work with pictures or design sent via text message. Phones text messages degrade the quality of the file sent and 100% sure we cannot use it. We only accept your documents or images in orignal format via email or bring a thumb drive to our office. You may take a picture with your cellphone, but if you email through your phone please select to send as orginal format, do not allow the phone to reduce the file size for you.
- This all depends on your location. In most cities yes you will need to obtain a permit. We will assist to fill out the permit based onyour design and specification required. In the county you may still need to get approval only if the following exist for your property: Property Owners Association, County Ordinance, TXDOT or Highway Dept.
Logo Design, do I own the logo after design is complete?
Do you charge a layout fee?
Can I Phone Text my design or pictures to you?
Do I need a permit?
- In some cases yes, we will make sure to take every step necessary in making sure the proper set-backs and placement is accurate. If digging we will require that DIG TESt is contacted to clear any underground utilites. Fines for hitting an under ground service line can be very expensive. It is better to get all approvals prior to starting the installation.
- Safety is a big concern for us. This will depend on the type of sign that is being built, not every sign is able to be installed by anyone. Some installations require special equipment and expertise in fabrication and installation processes. We will not subject any large signs to be erected with possiblities of endangering the public or the customers. Our time constraints, we already have a busy schedule should something go wrong and we need to go assist and or subjects us to liability. We prefer to do the entire install depending on the project and materials.
- Depending on the substrate or materials and inspection. Most panels that require preperation or painting usually become more expensive than the new. It becomes a time and cost vs. new materials. we have tried this for some customers and and usually fails. Some customers want todo this, that's ok if the customer wants to prep and paint but it must be good quality paint and materials to prolong the life of the sign.
- Customer may use any substrate that they want to use. Our experience is that regular plywood does not hold to the weather even if it is painted. We use a marine grade sign board that is made to withstand the weather with a 3-5 year life expectancy. Not all board will last the projected life of the product.
- Poly-Metal is a plastic 48" x 96" board with a very thin layer of alumin skin. Depending on the thickness being compared it can be stronger but not in all cases. Rather the thin layer of alumin skin on the Poly-Metal it can be easily damaged than regular aluminum. Poly-Metal is usually used on the exterior side of a building or indoors. Not recommended for large exterior signs exposed to high winds. If high winds are constant then full bracing will be required and not single tabs.
Can I get a fine for digging or not getting a permit?
Can we build and install part of our sign?
Can you use our old materials?
Can I use a regular sheet of plywood?
Is Poly-Metal Substrates stronger than Aluminum Substartes?
What size TDLR numbers do I need for my business vehicles?
What size TX numbers do I need for my boat?
- Texas Parks & Wildlife require to be a minimum of 3", must be readable and cannot be the same background color as the vessel/hull. You may go the the Texas Parks & Wildlife website for further review.
- Texas Dept of Motor Vehicles regulates these to be 2", must be readable and cannot be the same background color as the vehicle. you may contact your Texas Highway Dept that issued you your TXDOT or USDOT numbers. or website:
What size US or TX DOT numbers do I need for my commercial trucks and equipment?